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Inside Sale Representative - Telecom / Wireless

Location : Morris Plains NJ US 07950
Job Type : Direct
Reference Code : 18710-MK1
Compensation : 70000.00 - 80000.00 USD/YEAR
Hours : Full Time
Required Years of Experience : 5
Travel : No
Relocation : No
Job Industry : Engineering

Job Description :

  • Permanent position for an Inside Sales Representative for Telecom / Wireless products and systems.

  • Provide sales support to the global sales team, including product pricing, lead times, order delivery status and related support as a manager front-line provider.

  • Pro-actively engage with key customers (including periodic travel) to generate sales, educate them on products and processes, and enhance customer relationships.

  • Work with global sales team to identify sales opportunities, including incoming sale leads and proactive customer engagement plans.

  • Discuss and guide customers towards technical product solutions.  

  • Receive and handle inbound sales communications and convert calls into sales.  

  • Manage the Company's Customer Portal platform including related marketing and customer adoption programs.

  • Issue product quotations for price and delivery to direct customers and Manufacturer Representatives.  

  • Perform Sales Lead follow up with direct customers, Manufacturer's Representatives and Distributors.

  • Prepare and present Sales Funnel and Forecasts reports.  

  • Compile lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, Internet Web sites, and other sources.  

  • Work closely with Production and Engineering teams to support customer quotes/orders and product inventory levels.

  • Work closely with Applications Engineering, Product Management, Marketing and Engineering teams on product road-mapping, customer feedback, product introductions and promotions.

Required Qualifications :

  • Minimum 5 years of experience as an Inside Sales Representative, Inside Sales Manager, or Customer Service Manager within a technology Company - Electronics, Wireless Infrastructure or Telecommunications Equipment and Hardware preferred.

  • Pro-active management and achievement of quarterly sales targets.

  • Experience interacting with direct customers on a daily basis.

  • Strong communication and verbal skills.

  • Strong negotiation skills.

  • Proven experience establishing, managing and growing customer relationships.

  • Ability to handle multiple issues simultaneously.

  • Ability to learn and communicate about technical products to technical customers.

  • Effective follow up and follow through skills with strong attention to detail.

  • Knowledge and experience with Customer Portal sites, ERP / MRP systems and Sales funnels.

  • Ability to travel approximately 20%.

  • Salary 70-80k + 10% bonus available.

Contact:  Monique Kleiman

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