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Returns Coordinator

Location : Monmouth Junction NJ US 08852
Job Type : Temp/Contract
Reference Code : 21122-BZ1
Compensation : open - 20-23/h
Start Date : 07/27/2022
Hours : Full Time
Required Years of Experience : 3
Required Education : Associate's Degree
Travel : No
Relocation : No
Job Industry : Medical Devices

Job Description :

  • Contract position for a Reverse Logistics Coordinator to support all efforts associated with Returns, including service and customer returns, complaints, warranties and returns to vendor for medical product lines.

  • Ensure balance between customer support and optimal demo inventory levels for demo equipment trials.

  • Ensure timely shipment and tracking of all returns, communicates status to all involved.

  • Coordinate and process all Field Service returns, ensuring accurate update of consignment inventory.

  • Process Complaint items, and coordinate shipment with Quality Assurance and the Business Units.

  • Verify and administer Warranty returns, expediting returns to Business Units for credit.

  • Systematically process Returns to Vendor for complaints, warranties and repairs.

  • Manage customer owned equipment returned to factories for repair.

  • Provide ad hoc reports via SAP and Excel.

  • Research and rectify inventory discrepancies in SAP as required.

Required Qualifications :

  • Associate’s Degree or an equivalent combination of education and relevant work experience.

  • Minimum of 3 years of experience in the Medical Equipment field, but will accept equivalent combination of education and experience.

  • Demonstrated experience working in SAP background SD/MM/WM modules.

  • Strong interpersonal and communication skills.

  • Excellent quantitative and analytical skills.

  • Ability to prioritize tasks in a fast-paced environment.

Contact: Bill Zukowsky

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