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Technical Support Engineer

Location : Holmdel NJ US 07733
Job Type : Temp/Contract
Reference Code : 19774-JF1
Compensation : open - 28-32/h
Start Date : 03/28/2019
Hours : Full Time
Required Years of Experience : 5
Required Education : BS Engineering
Travel : No
Relocation : No
Job Industry : Engineering

Job Description :

  • Contract position for a Technical Support Engineer for technical support of projects for communications equipment and construction.

  • Determines troubleshooting solutions in accordance with product and customer specifications and recommends actions to customer representatives.

  • Responsible for planning, engineering, procurement, and overseeing any necessary diagnoses, troubleshooting, service and repair of product.

  • Interfaces with multiple internal groups, as well as external vendors, subcontractors and customers.

  • Developing troubleshooting plans and methods of procedure.

  • Verification of test plans in system test and product qualification labs.

  • Interfacing with customer to review and achieve approval of test plans.

  • Specification and staging of supplies, materials, tools, and test gear.

  • Implementation of field test plans.

  • Updating engineering documentation following field work.

  • Preparation of construction proposals, cost estimates, schedules, technical documentation, and cash flows while interfacing with multiple internal organizations to define scope of the offer.

Required Qualifications :

  • BS Engineering, Physics, or Physical Sciences is required.

  • Experience with project management and technical support for engineering projects.

  • Working knowledge of Microsoft Office applications.

  • Experience with AutoCAD experience is a plus.

  • Experience with telecommunications equipment and construction is a plus.

  • Experience with test plans, systems testing and field tests.

Contact: John Forsatz

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